Support

We respond within 24 hours. Check the FAQ first, you might find the answer.

Must be the email used to purchase your license

Optional, Free users only. Leave blank if using the free version.

Quick Solutions

🔄

Extension not working on a site?

Try disabling and re-enabling AdOff. If the issue persists, the site might be using a new anti-adblock system. Report it as a bug.

🔑

License key not accepted?

Check that you copied the full key, including "ADOFF-". Go to Options > License. If it still doesn't work, you might have reached the 3-device limit.

📺

Video ads still appearing?

Video ad blocking is included in AdOff. AdOff blocks all ads — banners, popups, trackers, and video ads — for free on all platforms.

💰

Want a refund?

We offer a 30-day money-back guarantee on voluntary contributions. Select "Refund" above and include your transaction ID or the email used for the contribution. Processed within 48 hours.